Exchanges & Returns

At brows by bossy, we aim for the highest level of customer satisfaction because YOU are worth it! We strongly believe that our Brows by Bossy brow products will be your new go-to brow favorites or we will do our best to make it right!

What is our Exchange policy?


Temporary Brow Tattoos

We want you to LOVE your brow tattoos, and we have an amazing exchange program to back it up! Our simple, hassle-free exchange policy allows new customers to test out a few different styles/colors confidently knowing that they can receive a full exchange of their favorite choice. Just send us an email and let us know the style and color of the exchange you would like us to process, equivalent to the number of sheets purchased originally, and we will move forward with your exchange. The brow sheets themselves are 100% complimentary, the only additional charge for a one-time exchange is the $3.99 reshipping fee. It's seriously that easy!

Stamp & Stencil Brow Set

If you feel you need a lighter or darker color applicator, we are here to help! To begin the one-time exchange process, please send your one-time exchange request to the following email address at: info@browsbybossy.com

In your one-time exchange request email, please be sure to include your:

full name, order number, new brow applicator color selection

The replacement brow applicator will be complimentary, just pay $6.99 re-shipping. Once we receive your exchange request, we will send a $6.99 emailed invoice. Once the emailed invoice is settled we will automatically begin the fulfillment of your one-time exchange order. We look forward to helping you achieve the perfect color match and we can't wait to hear from you soon!

What is our Return policy? 


Temporary Brow Tattoos

We are 100% here to support you with any issues you may have concerning your brows! Please email us with your order number and reason for return and we will promptly assist you further. At this time, in accordance with all major payment processors policies, including PayPal seller's protection, we can not accept used or opened items for a refund. Variety Packs are sold under the definition of a "pack" indicating if 1 sheet is used within the "pack", the "pack" can not be resold without all components. No partial refunds will be offered on used "packs". Only completely unused items or sheets will be considered for a refund at this time, including only completely unused "packs" with all components unused. Any discounted items on an order will be refunded first, as these items are not available without a full price purchase. There will be a restocking fee of $5.00 with every return. We have been committed to our customers since day one and our number one goal is our customer’s satisfaction. 


Stamp & Stencil Brow Set

We are 100% here to support you with any issues you may have concerning your Stamp & Stencil Brow Set! Please email us with your order number and reason for return and we will promptly assist you further. At this time, in accordance with all major payment processors policies, including PayPal seller's protection, we can not accept used or opened items for a refund. Only completely unused Stamp & Stencil Brow Sets will be considered for a refund at this time. Any discounted items on an order will be refunded first, as these items are not available without a full price purchase. There will be a restocking fee of $10.00 with every return. We have been committed to our customers since day one and our number one goal is our customer’s satisfaction.