Exchanges
At brows by bossy, we aim for the highest level of customer satisfaction because YOU are worth it! We strongly believe that our Brows by Bossy brow products will be your new go-to brow favorites or we will do our best to make it right!
What is our exchange policy?
Temporary Brow Tattoos
We want you to LOVE your brow tattoos, and we have an amazing exchange program to back it up! Our simple, hassle-free exchange policy allows new customers to test out a few different styles/colors confidently knowing that they can receive a full exchange of their favorite choice. Just fill out the exchange request form to begin the exchange process. The brow sheets themselves are 100% complimentary, the only additional charge for a one-time exchange is the $6.99 reshipping fee. It's seriously that easy! Exchanges are offered up to 30 days after the delivery date of the original order. No exchanges will be offered on orders where delivery was completed more than 30 days prior to the request.
We want you to LOVE your brow tattoos, and we have an amazing exchange program to back it up! Our simple, hassle-free exchange policy allows new customers to test out a few different styles/colors confidently knowing that they can receive a full exchange of their favorite choice. Just fill out the exchange request form to begin the exchange process. The brow sheets themselves are 100% complimentary, the only additional charge for a one-time exchange is the $6.99 reshipping fee. It's seriously that easy! Exchanges are offered up to 30 days after the delivery date of the original order. No exchanges will be offered on orders where delivery was completed more than 30 days prior to the request.
Stamp & Stencil Brow Set
If you feel you need a lighter or darker color applicator, we are here to help! Just fill out the exchange request form to begin the exchange process. The replacement brow applicator will be complimentary, just pay $6.99 re-shipping. Once we receive your exchange request, we will send a $6.99 emailed invoice. Once the emailed invoice is settled we will automatically begin the fulfillment of your one-time exchange order. Exchanges are offered up to 30 days after the delivery date of the original order. No exchanges will be offered on orders where delivery was completed more than 30 days prior to the request. We look forward to helping you achieve the perfect color match and we can't wait to hear from you soon!